Shipping Policy

Last updated: May 2025

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Methods and Delivery Time

We ship worldwide using the following carriers:

DHL Express: 3-5 business days (International)
FedEx International: 3-7 business days (International)
UPS Worldwide: 5-10 business days (International)

Shipping Rates

Shipping rates are calculated at checkout based on package weight, dimensions, and destination. Free shipping may be available for orders over certain thresholds as indicated at checkout.

Customs, Duties and Taxes

For international shipments, the recipient is responsible for any customs duties, import taxes, and brokerage fees that may apply upon delivery. Network Exp is not responsible for delays caused by customs clearance.

Tracking

Once your order ships, you will receive a tracking number via email. You can track your shipment on the carrier official website.

Damaged or Lost Shipments

If your package is damaged or lost in transit, please contact us immediately at support@network-exp.com. We will work with the carrier to resolve the issue.

Contact Us

For shipping inquiries: support@network-exp.com